He had announced that the scooter would be available for purchase from September 8 and that actual deliveries would begin in October.
In a late-night statement on Twitter, Ola Chairman and CEO Bhavish Aggarwal said the buying process had been delayed for a week and would begin from September 15.
“We made a commitment to start shopping today for our Ola S1 scooter. But unfortunately, we encountered many technical difficulties in keeping our shopping website alive today.
“I want to apologize to all of you, who had to wait several hours. The website just did not live up to our quality expectations. I know we have disappointed you and I am sorry. Sincerely apologies to all of you for what was clearly a very frustrating experience, ”he said.
The company has implemented a fully digital shopping journey, including a fully digital lending process without any paperwork, Aggarwal customers informed.
“We wanted to deliver this first of its kind digital shopping trip and today we were unable to do so. It will take us another week to deliver the right experience to you. I want to let you know that we will now begin our purchase on September 15th, 8am.
“Your reservation and your position in the purchase queue remain unchanged, so if you booked first, you will still be able to purchase it first. Our delivery dates also remain unchanged,” he noted. .
Ola Electric had opened pre-launch bookings for its electric scooters in July for Rs 499 and had received 1 lakh of orders in just 24 hours. However, the company has not disclosed the number of orders it has received so far.
On August 15, the company officially announced its foray into the green mobility space with the launch of its first electric scooter, Ola S1.
The scooter is available in 10 colors with an in-house developed 8.5 KW motor and 3.97 kWh batteries. Ola sets up a manufacturing plant, spread over 500 acres, in Tamil Nadu.
The company had said that it would initially start with an annual production capacity of 10 lakh, then increase it to 20 lakh, in line with market demand, in the first phase.
When fully completed, Ola Electric said its plant would have an annual capacity of one crore of units, “or 15% of total world two-wheeler production.”
My post on buying issues @OlaElectric today. https://t.co/vDVfwLqC7U
– Bhavish Aggarwal (@bhash) 1631117530000